Yell to the World — Terms of use

1. Who can use it

• You must be 16 or older to use Yell to the World.
• To buy 📣 you must be 18 or older, or have permission from a parent or guardian.

2. Your seat

• When you open the site, your browser gets an anonymous seat: an Echo number (like Echo #4028) and a flag you choose yourself. We don't ask who you are.
• Your seat belongs to that browser. If you clear its data, use a private window, or switch browser or device, you start a new seat.
• You can link your seat to a Google account or an email address in the Get 📣 sheet, so you can sign back in to it elsewhere.
• If your seat isn't linked and its browser data is lost, we can't restore it or its 📣. We have no way to know it was yours.

3. What you yell

• Your yells are your words, and you're responsible for them.
• Yells are public. Whoever is on the site can see a yell fly across the sky. Yells can also appear later in the void, on the page for the day they were yelled, on a page of their own, and in the site's public counts. Day pages can appear in search results.
• So that we can run the site, you let us store, show, translate, copy and share your yells on Yell to the World and its pages. This ends for a yell once you take it back, except for copies other people have already made.
• You can take a yell back from My yells, up to 10 a day. It leaves the sky at once and the site's pages within about half an hour. Screenshots, shares and link previews that others have already made are outside our control.
• A yell stays on the site after its seat is gone. To take a yell back, use My yells while you still have its seat.

4. What doesn't fly here

Say what you feel — about your day, your boss, the weather, your government. What doesn't fly:

• attacks on people for who they are — their race, religion, nationality, gender, sexuality or the like;
• threats, and calls for violence;
• scams, phishing and fraud;
• other people's private details, such as addresses, phone numbers or ID numbers;
• anything sexual involving minors, and anything else illegal in Malaysia;
• names that use slurs or clear swear words, and names or cards that pretend to be a bank, a government or another well-known organisation;
• bots and scripts, using many seats to get around limits, or attempts to break the site's security.

5. How we moderate

• Every yell, name and card link is checked by an automated system (an AI) before others see it. Depending on the result, a yell flies as it is, flies with words hidden, stays out of some rooms (for example Malaysia's), or is shown only to its sender.
• Anyone can report a yell, a link or a card. Reports never hide anything just by their number: enough reports send it to a stricter check, and to us when that check isn't sure.
• We may hide or remove anything that breaks these terms, and stop a seat from sending or buying.
• The automated check can be wrong either way. If you think it got your yell wrong, write to us.

6. 📣

• 📣 are credits used only on Yell to the World: to make yells louder, add effects, send them again, or light up the sky. They have no cash value and can't be exchanged for money, moved to another seat, or sold.
• You get 📣 by buying a pack, or free from the daily gift. Free 📣 are spent first — except to show a link, which only bought 📣 can pay for.
• Packs are priced in US dollars and paid through Stripe. The price is shown before you pay.
• To protect you, a seat can buy at most US$500 of 📣 a day and US$2,000 a week.
• We may change the price of packs or of what 📣 buy. 📣 already in your seat stay as they are.

7. What 📣 buy

• Each thing 📣 buy is described in the app before you spend them.
• A loud yell flies on the sky for whoever is there at the time. We can't promise any particular person sees it: people come and go, screens differ, and when the sky is very busy it may show a fresh look every minute instead.
• A World shower plays across the whole sky at the time shown when you book it, with the name you chose (or your Echo number) on its banner for whoever is on the sky. If something goes wrong on our side, it plays later instead — never twice, and never skipped.
• Extra flights you stop (Echo, Orbit, Star) don't give 📣 back.

8. Refunds

• Purchases are final once the 📣 are in your seat. 📣 arrive straight away and are used on things that happen straight away, so we don't refund a change of mind, unused 📣, or 📣 already spent.
• We refund our own mistakes. If you were charged twice, or paid for a pack whose 📣 never arrived, email hello@yelltotheworld.com within 14 days of the charge and we'll refund it. A refunded pack's 📣 are taken back out of the seat.
• A lost seat can't be refunded. 📣 on a seat that wasn't linked to Google or an email can't be recovered once its browser data is lost (section 2).
• Chargebacks. If a charge looks wrong, please write to us first; we usually reply within 3 business days. A chargeback or dispute freezes the seat's spending until it is settled.
• Nothing in these terms takes away rights the law gives you.

9. Links and cards

• Some yells and cards carry a link someone else chose. Nobody here has checked those links. Opening one takes you off Yell to the World, at your own risk.
• A card's logo is taken from the website its owner named. It doesn't mean that website, or we, vouch for the player.

10. Not a crisis service

Yell to the World is a place to let things out. It isn't counselling or an emergency service, and nobody watches the sky around the clock. If you're in danger or thinking of hurting yourself, please call your local emergency number or a helpline — findahelpline.com lists free ones by country.

11. When the site is busy or down

We work to keep the site running but can't promise it always will. When the sky is very busy, free yells may drift into the void instead of flying, or the sky may show a fresh look every minute. Sending and paying keep working.

12. Ours and yours

The site — its software, design, name and look — belongs to Regacity Enterprise. Your yells stay yours (section 3).

13. Disclaimers and liability

• The site is provided "as is" and "as available", without promises beyond those the law requires.
• As far as Malaysian law allows, our total liability to you is limited to what you paid us in the 12 months before the claim, or RM200, whichever is greater, and we aren't liable for indirect losses.
• Nothing here limits liability for fraud, or anything else the law doesn't allow us to limit.

14. Ending

You can stop using the site at any time. We may suspend or close a seat that breaks these terms. Seats that aren't linked, haven't been used for 30 days and never bought 📣 are removed automatically.

15. Changes

We may update these terms. The date at the top shows the latest version, and important changes are noted on the site. Using the site after a change means you accept it.

16. Law

These terms are governed by the laws of Malaysia, and the courts of Malaysia decide any dispute. Before taking any legal step, please write to us so we can try to sort it out.

17. Language

These terms are in English, 简体中文 and Bahasa Malaysia. If they differ, the English version applies.

18. Who runs Yell to the World

Regacity Enterprise (201803315236 (002881246-M))
6-6-4, Queen's Avenue Blok 6, Jalan Shelley, Cheras, 55100 Kuala Lumpur, Malaysia
hello@yelltotheworld.com